Digital Matter - Notice history

Under maintenance

Website - Under maintenance

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Support - Under maintenance

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Device Manager Web - Under maintenance

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Device Manager API - Under maintenance

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Device Manager Service - Under maintenance

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Device Manager Location Engine - Under maintenance

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Notice history

Sep 2025

Device Manager - Update to Web and Device Service
  • Completed
    September 08, 2025 at 10:50 AM
    Completed
    September 08, 2025 at 10:50 AM
    Maintenance is now in progress
  • Planned
    September 08, 2025 at 10:50 AM
    Planned
    September 08, 2025 at 10:50 AM

    We are deploying an update to the web and device service.

Device Manager - September Release
  • Completed
    September 08, 2025 at 10:00 AM
    Completed
    September 08, 2025 at 10:00 AM
    Maintenance has completed successfully
  • In progress
    September 08, 2025 at 9:00 AM
    In progress
    September 08, 2025 at 9:00 AM

    Maintenance is now in progress. Further time required.

  • Planned
    September 08, 2025 at 9:00 AM
    Planned
    September 08, 2025 at 9:00 AM
    We are planning for a scheduled maintenance during that time.

Aug 2025

Update to Automation Service Managing Inactive Users
  • Completed
    August 25, 2025 at 7:03 AM
    Completed
    August 25, 2025 at 7:03 AM
    Maintenance has completed successfully.
  • Planned
    August 25, 2025 at 12:45 AM
    Planned
    August 25, 2025 at 12:45 AM

    We are making a small change to how we message and disable inactive users on the Device Manager platform. Downtime should be minimal.

Device Manager - Scheduled Restart for US Instance
  • Completed
    August 18, 2025 at 9:18 AM
    Completed
    August 18, 2025 at 9:18 AM
    Maintenance has completed successfully.
  • Planned
    August 18, 2025 at 9:00 AM
    Planned
    August 18, 2025 at 9:00 AM

    We will be rebooting the Device Manager US instance to apply important system updates. The expected downtime is minimal.

Maintenance
  • Completed
    August 14, 2025 at 2:45 PM
    Completed
    August 14, 2025 at 2:45 PM
    We are planning for a scheduled maintenance during that time.
  • Planned
    August 14, 2025 at 2:45 PM
    Planned
    August 14, 2025 at 2:45 PM
    We are planning for a scheduled maintenance during that time.
Device Manager - Maintenance
  • Completed
    August 13, 2025 at 5:06 PM
    Completed
    August 13, 2025 at 5:06 PM
    Maintenance has completed successfully.
  • In progress
    August 13, 2025 at 5:00 PM
    In progress
    August 13, 2025 at 5:00 PM
    Maintenance is now in progress
  • Planned
    August 13, 2025 at 5:00 PM
    Planned
    August 13, 2025 at 5:00 PM

    We are planning a small maintenance window to address a bug that prevents new connectors from being created.

Device Manager - August Release
  • Completed
    August 12, 2025 at 3:30 PM
    Completed
    August 12, 2025 at 3:30 PM
    Maintenance has completed successfully
  • In progress
    August 12, 2025 at 2:30 PM
    In progress
    August 12, 2025 at 2:30 PM
    Maintenance is now in progress
  • Planned
    August 12, 2025 at 2:30 PM
    Planned
    August 12, 2025 at 2:30 PM

    We are planning a scheduled maintenance.

Jul 2025

Device Manager - July Release
  • Completed
    July 15, 2025 at 11:30 AM
    Completed
    July 15, 2025 at 11:30 AM
    Maintenance has completed successfully
  • In progress
    July 15, 2025 at 11:00 AM
    In progress
    July 15, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    July 15, 2025 at 11:00 AM
    Planned
    July 15, 2025 at 11:00 AM

    We are planning a maintenance window to perform our monthly release during this time.

Jul 2025 to Sep 2025

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