Digital Matter - Notice history

All systems operational

Website - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Support - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Device Manager Web - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Device Manager API - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 99.86%

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Dec 2025
Jan 2026
Feb 2026

Device Manager Service - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Device Manager Location Engine - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Notice history

Feb 2026

Device Manager - API Deployment
  • Completed
    February 16, 2026 at 9:47 AM
    Completed
    February 16, 2026 at 9:47 AM
    Maintenance has completed successfully.
  • In progress
    February 16, 2026 at 9:30 AM
    In progress
    February 16, 2026 at 9:30 AM
    Maintenance is now in progress
  • Planned
    February 16, 2026 at 9:30 AM
    Planned
    February 16, 2026 at 9:30 AM

    We are planning for a scheduled maintenance during that time. There is a fix required on an API call when setting a Device Parameter Template on a device.

Some Website Requests are Timing Out
  • Resolved
    Resolved

    This incident has been resolved. An API fix was made that should resolve some of the poor performance seen in production environments.

  • Investigating
    Investigating
    We are currently investigating this incident.
API is Currently Inaccessible
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Device Manager - February Release
  • Completed
    February 12, 2026 at 6:30 AM
    Completed
    February 12, 2026 at 6:30 AM
    Maintenance has completed successfully
  • In progress
    February 12, 2026 at 6:00 AM
    In progress
    February 12, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    February 12, 2026 at 6:00 AM
    Planned
    February 12, 2026 at 6:00 AM
    We are planning for a scheduled maintenance during that time.
Device Manager - New Product Support
  • Completed
    February 09, 2026 at 12:54 PM
    Completed
    February 09, 2026 at 12:54 PM
    Maintenance has completed successfully.
  • In progress
    February 09, 2026 at 12:30 PM
    In progress
    February 09, 2026 at 12:30 PM
    Maintenance is now in progress
  • Planned
    February 09, 2026 at 12:30 PM
    Planned
    February 09, 2026 at 12:30 PM

    We are planning for a scheduled maintenance during that time. This is to add additional product support.

Jan 2026

Device Manager - Small Web UI Update
  • Completed
    January 22, 2026 at 6:13 AM
    Completed
    January 22, 2026 at 6:13 AM
    Maintenance has completed successfully.
  • In progress
    January 22, 2026 at 6:00 AM
    In progress
    January 22, 2026 at 6:00 AM
    Maintenance is now in progress
  • Planned
    January 22, 2026 at 6:00 AM
    Planned
    January 22, 2026 at 6:00 AM

    We are planning a scheduled maintenance during that time. Downtime is expected to be minimal, as only the Web UI is affected.

Device Manager - Update Billing Detail Reports
  • Completed
    January 06, 2026 at 8:38 AM
    Completed
    January 06, 2026 at 8:38 AM
    Maintenance has completed successfully.
  • In progress
    January 06, 2026 at 8:30 AM
    In progress
    January 06, 2026 at 8:30 AM
    Maintenance is now in progress
  • Planned
    January 06, 2026 at 8:30 AM
    Planned
    January 06, 2026 at 8:30 AM

    The Billing Detail Reports require an update to ensure data is correctly populated across a year boundary.

Dec 2025

Device Manager - December Release
  • Completed
    December 11, 2025 at 9:28 AM
    Completed
    December 11, 2025 at 9:28 AM
    Maintenance has completed successfully.
  • In progress
    December 11, 2025 at 9:00 AM
    In progress
    December 11, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    December 11, 2025 at 9:00 AM
    Planned
    December 11, 2025 at 9:00 AM

    During the previous maintenance window, we did not complete the deployment as we picked up a problem. We will release the update during this time.

Device Manager - December Release
  • Completed
    December 11, 2025 at 6:30 AM
    Completed
    December 11, 2025 at 6:30 AM
    Maintenance has completed successfully
  • In progress
    December 11, 2025 at 6:00 AM
    In progress
    December 11, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    December 11, 2025 at 6:00 AM
    Planned
    December 11, 2025 at 6:00 AM
    We are planning for a scheduled maintenance during that time.

Dec 2025 to Feb 2026

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