Digital Matter Status - Incident history https://status.digitalmatter.com Digital Matter Mon, 14 Sep 2026 06:30:00 +0000 Device Manager - Device Service Update Type: Maintenance Duration: 17 minutes Affected Components: Device Manager Service Sep 14, 06:27:52 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Sep 14, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Sep 14, 06:47:16 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 17 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 14</var>, <var data-var='time'>06:27:52</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Sep <var data-var='date'> 14</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 14</var>, <var data-var='time'>06:47:16</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 14 Sep 2026 06:30:00 +0000 https://status.digitalmatter.com/maintenance/cmu0v2nit08n013p8mgk4nzit https://status.digitalmatter.com/maintenance/cmu0v2nit08n013p8mgk4nzit Device Manager - September Release Type: Maintenance Duration: 30 minutes Affected Components: Device Manager Service, Device Manager Web, Device Manager API Sep 10, 03:09:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Sep 10, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 10, 06:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>03:09:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 10 Sep 2026 06:00:00 +0000 https://status.digitalmatter.com/maintenance/cmtuy7hy70k8v1apby7do5ac0 https://status.digitalmatter.com/maintenance/cmtuy7hy70k8v1apby7do5ac0 Device Manager - Web and API Update Type: Maintenance Duration: 15 minutes Affected Components: Device Manager Web, Device Manager API Sep 1, 09:38:39 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Sep 2, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 2, 06:15:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 15 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>09:38:39</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>06:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 2 Sep 2026 06:00:00 +0000 https://status.digitalmatter.com/maintenance/cmtih5xhq03ni1mmf844f6wy3 https://status.digitalmatter.com/maintenance/cmtih5xhq03ni1mmf844f6wy3 Device Manager - Web and API Update Type: Maintenance Duration: 6 minutes Affected Components: Device Manager Web, Device Manager API Aug 31, 09:21:22 GMT+0 - Completed - Maintenance has completed successfully. Aug 31, 09:06:23 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Aug 31, 09:15:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 6 minutes

Affected Components: ,

<p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>09:21:22</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>09:06:23</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. .</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>09:15:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 31 Aug 2026 09:15:00 +0000 https://status.digitalmatter.com/maintenance/cmth0kl2404v81ao12jmrpyzm https://status.digitalmatter.com/maintenance/cmth0kl2404v81ao12jmrpyzm Device Manager - Web and API Update Type: Maintenance Duration: 15 minutes Affected Components: Device Manager Web, Device Manager API Aug 28, 09:15:01 GMT+0 - Identified - Maintenance is now in progress Aug 28, 09:17:16 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. A small UI bug fix and an API enhancement will be deployed. Downtime will be minimal. Aug 28, 09:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 15 minutes

Affected Components: ,

<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>09:15:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>09:17:16</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. A small UI bug fix and an API enhancement will be deployed. Downtime will be minimal..</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>09:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 28 Aug 2026 09:15:00 +0000 https://status.digitalmatter.com/maintenance/cmtcqn16800di14myxsklhprv https://status.digitalmatter.com/maintenance/cmtcqn16800di14myxsklhprv Device Manager - August Interim Release Type: Maintenance Duration: 30 minutes Affected Components: Device Manager Service, Device Manager Web, Device Manager API Aug 28, 01:32:29 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Aug 28, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Aug 28, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>01:32:29</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. .</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 28 Aug 2026 06:30:00 +0000 https://status.digitalmatter.com/maintenance/cmtca1bid000t13mmuqy2pb60 https://status.digitalmatter.com/maintenance/cmtca1bid000t13mmuqy2pb60 Device Manager - Maintenance Type: Maintenance Duration: 9 minutes Affected Components: Device Manager Web, Device Manager Service, Device Manager Location Engine, Device Manager API, Support, Website Aug 13, 15:32:14 GMT+0 - Identified - We are planning a maintenance window to perform maintenance. Aug 13, 15:45:01 GMT+0 - Identified - Maintenance is now in progress Aug 13, 15:54:21 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 9 minutes

Affected Components: , , , , ,

<p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>15:32:14</var> GMT+0</small><br><strong>Identified</strong> - We are planning a maintenance window to perform maintenance..</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>15:45:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>15:54:21</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 13 Aug 2026 15:45:00 +0000 https://status.digitalmatter.com/maintenance/cmsrofgvw00640rkvq79vjipa https://status.digitalmatter.com/maintenance/cmsrofgvw00640rkvq79vjipa Device Manager - August Release Type: Maintenance Duration: 20 minutes Affected Components: Device Manager Web, Device Manager Service, Device Manager API Aug 11, 07:59:18 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Aug 12, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 12, 06:19:49 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 20 minutes

Affected Components: , ,

<p><small>Aug <var data-var='date'> 11</var>, <var data-var='time'>07:59:18</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>06:19:49</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 12 Aug 2026 06:00:00 +0000 https://status.digitalmatter.com/maintenance/cmsodd9vw06ab0zlop4wuympu https://status.digitalmatter.com/maintenance/cmsodd9vw06ab0zlop4wuympu Device Manager - Device Service Maintenance Type: Maintenance Duration: 17 minutes Affected Components: Device Manager Service Jul 27, 10:15:04 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jul 27, 10:30:01 GMT+0 - Identified - Maintenance is now in progress Jul 27, 10:47:02 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 17 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>10:15:04</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>10:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>10:47:02</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 27 Jul 2026 10:30:00 +0000 https://status.digitalmatter.com/maintenance/cms32m3iw0ta50zqd98tvwgat https://status.digitalmatter.com/maintenance/cms32m3iw0ta50zqd98tvwgat Device Manager - Latest Release Type: Maintenance Duration: 30 minutes Affected Components: Device Manager Web, Device Manager API, Device Manager Service Jul 22, 07:53:14 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jul 27, 06:30:00 GMT+0 - Completed - Maintenance has completed successfully Jul 27, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

<p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>07:53:14</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 27 Jul 2026 06:00:00 +0000 https://status.digitalmatter.com/maintenance/cmrvscfut06y00kpvr7im5cqk https://status.digitalmatter.com/maintenance/cmrvscfut06y00kpvr7im5cqk Device Manager - Device Service Update Type: Maintenance Duration: 30 minutes Affected Components: Device Manager Service Jul 16, 06:10:49 GMT+0 - Identified - We plan to deploy an update to one of the device services and monitor it to ensure it performs as expected. If its performance matches expectations, we will incrementally roll out the change to all device services. Jul 16, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 16, 07:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>06:10:49</var> GMT+0</small><br><strong>Identified</strong> - We plan to deploy an update to one of the device services and monitor it to ensure it performs as expected. If its performance matches expectations, we will incrementally roll out the change to all device services. .</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>07:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 16 Jul 2026 07:00:00 +0000 https://status.digitalmatter.com/maintenance/cmrn41md507e11bp0r22ud743 https://status.digitalmatter.com/maintenance/cmrn41md507e11bp0r22ud743 Device Manager - API and Web Deployment Type: Maintenance Duration: 12 minutes Affected Components: Device Manager Web, Device Manager API Jun 23, 02:10:11 GMT+0 - Identified - We're running brief scheduled maintenance later today to apply security and performance improvements. Jun 23, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 23, 06:11:57 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 12 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>02:10:11</var> GMT+0</small><br><strong>Identified</strong> - We're running brief scheduled maintenance later today to apply security and performance improvements..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>06:11:57</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 23 Jun 2026 06:00:00 +0000 https://status.digitalmatter.com/maintenance/cmqq0bkec05292jkabmlh2ral https://status.digitalmatter.com/maintenance/cmqq0bkec05292jkabmlh2ral Device Manager - SSL Certificate Update Type: Maintenance Duration: 30 minutes Affected Components: Device Manager Service, Device Manager Web, Device Manager API Jun 19, 04:43:59 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jun 22, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 22, 06:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>04:43:59</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 22 Jun 2026 06:00:00 +0000 https://status.digitalmatter.com/maintenance/cmqkg0l14075b2opdrag1soch https://status.digitalmatter.com/maintenance/cmqkg0l14075b2opdrag1soch Device Manager - June Release Type: Maintenance Duration: 30 minutes Affected Components: Device Manager Service, Device Manager API, Device Manager Web Jun 15, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 15, 09:30:00 GMT+0 - Completed - Maintenance has completed successfully Jun 12, 04:23:02 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

<p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>09:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>04:23:02</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Mon, 15 Jun 2026 09:00:00 +0000 https://status.digitalmatter.com/maintenance/cmqaf81e80047p9p130yc44uk https://status.digitalmatter.com/maintenance/cmqaf81e80047p9p130yc44uk Device Manager - May Release Type: Maintenance Duration: 30 minutes Affected Components: Device Manager Service, Device Manager API, Device Manager Web May 21, 06:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. May 21, 06:00:01 GMT+0 - Identified - Maintenance is now in progress May 21, 06:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 21 May 2026 06:00:00 +0000 https://status.digitalmatter.com/maintenance/cmpf1bfwz02xbp9lh48gzzi5i https://status.digitalmatter.com/maintenance/cmpf1bfwz02xbp9lh48gzzi5i Device Manager - April Release Type: Maintenance Duration: 23 minutes Affected Components: Device Manager Service, Device Manager API, Device Manager Web Apr 22, 07:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Apr 22, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 22, 07:12:21 GMT+0 - Identified - Maintenance is now in progress. Apr 22, 07:23:09 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 23 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>07:12:21</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>07:23:09</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 22 Apr 2026 07:00:00 +0000 https://status.digitalmatter.com/maintenance/cmo9hyf2t000r1jx368y1o223 https://status.digitalmatter.com/maintenance/cmo9hyf2t000r1jx368y1o223 Device Manager Deployment Type: Maintenance Duration: 40 minutes Affected Components: Device Manager Service, Device Manager API, Device Manager Web Apr 10, 09:55:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Apr 10, 09:55:01 GMT+0 - Identified - Maintenance is now in progress Apr 10, 10:35:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 40 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>09:55:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>09:55:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>10:35:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 10 Apr 2026 09:55:00 +0000 https://status.digitalmatter.com/maintenance/cmnr6658h01z6b2abxhx411n0 https://status.digitalmatter.com/maintenance/cmnr6658h01z6b2abxhx411n0 Device Manager - March Release Type: Maintenance Duration: 22 minutes Affected Components: Device Manager Service, Device Manager API, Device Manager Web Mar 18, 06:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Mar 18, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 18, 06:22:18 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 22 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>06:22:18</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 18 Mar 2026 06:00:00 +0000 https://status.digitalmatter.com/maintenance/cmmue4kgs00ixwv6zap7yshw3 https://status.digitalmatter.com/maintenance/cmmue4kgs00ixwv6zap7yshw3 Device Manager Deployment - API Update Type: Maintenance Duration: 13 minutes Affected Components: Device Manager API Mar 10, 09:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Mar 10, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 10, 09:13:30 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 13 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. .</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>09:13:30</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 10 Mar 2026 09:00:00 +0000 https://status.digitalmatter.com/maintenance/cmmkag11h07fdb5hl9xbt8gg5 https://status.digitalmatter.com/maintenance/cmmkag11h07fdb5hl9xbt8gg5 Device Manager Deployment - Service Update Type: Maintenance Duration: 21 minutes Affected Components: Device Manager Service, Device Manager API, Device Manager Web Feb 20, 09:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Feb 20, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 20, 09:20:50 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 21 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. .</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>09:20:50</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 20 Feb 2026 09:00:00 +0000 https://status.digitalmatter.com/maintenance/cmluma0oa0oqjmk9e0ifatm4x https://status.digitalmatter.com/maintenance/cmluma0oa0oqjmk9e0ifatm4x Device Manager - Aiding Data Service Update Type: Maintenance Duration: 6 hours and 11 minutes Affected Components: Device Manager Service, Device Manager API, Device Manager Web Feb 19, 01:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Feb 19, 07:11:29 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 6 hours and 11 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. .</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>07:11:29</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 19 Feb 2026 01:00:00 +0000 https://status.digitalmatter.com/maintenance/cmlt2afc607rhqmpzx9dtvq7y https://status.digitalmatter.com/maintenance/cmlt2afc607rhqmpzx9dtvq7y Device Manager - API Deployment Type: Maintenance Duration: 17 minutes Affected Components: Device Manager API Feb 16, 09:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. There is a fix required on an API call when setting a Device Parameter Template on a device. Feb 16, 09:30:01 GMT+0 - Identified - Maintenance is now in progress Feb 16, 09:47:04 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 17 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>09:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. There is a fix required on an API call when setting a Device Parameter Template on a device..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>09:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>09:47:04</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 16 Feb 2026 09:30:00 +0000 https://status.digitalmatter.com/maintenance/cmloyw0x40typm1zop8cjt8af https://status.digitalmatter.com/maintenance/cmloyw0x40typm1zop8cjt8af Some Website Requests are Timing Out Type: Incident Duration: 3 hours and 22 minutes Affected Components: Device Manager Web Feb 16, 06:26:38 GMT+0 - Investigating - We are currently investigating this incident. Feb 16, 09:48:13 GMT+0 - Resolved - This incident has been resolved. An API fix was made that should resolve some of the poor performance seen in production environments. Type: Incident

Duration: 3 hours and 22 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>06:26:38</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>09:48:13</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. An API fix was made that should resolve some of the poor performance seen in production environments..</p> ]]> Mon, 16 Feb 2026 06:26:38 +0000 https://status.digitalmatter.com/incident/cmlosk73k19ebp2a9ujsd73co https://status.digitalmatter.com/incident/cmlosk73k19ebp2a9ujsd73co API is Currently Inaccessible Type: Incident Duration: 1 hour and 5 minutes Affected Components: Device Manager API Feb 16, 01:32:13 GMT+0 - Investigating - We are currently investigating this incident. Feb 16, 02:23:02 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 16, 02:33:19 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 16, 02:36:47 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 5 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>01:32:13</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>02:23:02</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>02:33:19</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>02:36:47</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 16 Feb 2026 01:32:13 +0000 https://status.digitalmatter.com/incident/cmloi1kv114wrp2a9x5h14zmv https://status.digitalmatter.com/incident/cmloi1kv114wrp2a9x5h14zmv Device Manager - February Release Type: Maintenance Duration: 30 minutes Affected Components: Device Manager Service, Device Manager API, Device Manager Web Feb 12, 06:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Feb 12, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 12, 06:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 12 Feb 2026 06:00:00 +0000 https://status.digitalmatter.com/maintenance/cmli079eb001ojujygir873vu https://status.digitalmatter.com/maintenance/cmli079eb001ojujygir873vu Device Manager - New Product Support Type: Maintenance Duration: 24 minutes Affected Components: Device Manager Service, Device Manager Location Engine, Device Manager API Feb 9, 12:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. This is to add additional product support. Feb 9, 12:30:01 GMT+0 - Identified - Maintenance is now in progress Feb 9, 12:54:22 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 24 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. This is to add additional product support..</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>12:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>12:54:22</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 9 Feb 2026 12:30:00 +0000 https://status.digitalmatter.com/maintenance/cmlf42zau02em13zoezpmhi5w https://status.digitalmatter.com/maintenance/cmlf42zau02em13zoezpmhi5w Device Manager - Web App Update Type: Maintenance Duration: 6 minutes Affected Components: Device Manager Web Feb 4, 09:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Downtime is expected to be minimal. Feb 4, 09:30:01 GMT+0 - Identified - Maintenance is now in progress Feb 4, 09:35:34 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 6 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>09:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. Downtime is expected to be minimal..</p> <p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>09:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>09:35:34</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 4 Feb 2026 09:30:00 +0000 https://status.digitalmatter.com/maintenance/cml7sqf4t039esyo37y1shp22 https://status.digitalmatter.com/maintenance/cml7sqf4t039esyo37y1shp22 Location Engine Lora Endpoint Authentication is failing Type: Incident Duration: 6 hours and 21 minutes Affected Components: Device Manager Location Engine May 29, 10:23:39 GMT+0 - Investigating - We are currently investigating this incident. May 29, 16:27:33 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 29, 16:28:09 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 29, 16:44:45 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 hours and 21 minutes

Affected Components:

<p><small>May <var data-var='date'> 29</var>, <var data-var='time'>10:23:39</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 29</var>, <var data-var='time'>16:27:33</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 29</var>, <var data-var='time'>16:28:09</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 29</var>, <var data-var='time'>16:44:45</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 29 May 2025 10:23:39 +0000 https://status.digitalmatter.com/incident/cmb987yqf001eg1i5gvhnvkdd https://status.digitalmatter.com/incident/cmb987yqf001eg1i5gvhnvkdd Device Manager Website Unavailable Type: Incident Duration: 17 minutes Affected Components: Device Manager Web Dec 11, 05:44:47 GMT+0 - Investigating - We are currently investigating this incident. Dec 11, 06:01:50 GMT+0 - Resolved - One of the services stopped running which resulted in a few minutes of downtime. This problem has been addressed and fixed. Type: Incident

Duration: 17 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>05:44:47</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>06:01:50</var> GMT+0</small><br><strong>Resolved</strong> - One of the services stopped running which resulted in a few minutes of downtime. This problem has been addressed and fixed..</p> ]]> Wed, 11 Dec 2024 05:44:47 +0000 https://status.digitalmatter.com/incident/cm4jgue34001mrky0bbjm85gw https://status.digitalmatter.com/incident/cm4jgue34001mrky0bbjm85gw Incident Involving Web Components of Device Manager Type: Incident Duration: 44 minutes Affected Components: Device Manager Web, Device Manager API Sep 23, 06:58:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 23, 07:42:00 GMT+0 - Resolved - This incident has been resolved. Sep 23, 07:05:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 44 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>06:58:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>07:42:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>07:05:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Mon, 23 Sep 2024 06:58:00 +0000 https://status.digitalmatter.com/incident/cm1evmkrt0001ruetepuimk2v https://status.digitalmatter.com/incident/cm1evmkrt0001ruetepuimk2v OEM API under maintenance Type: Incident Affected Components: Device Manager API Aug 19, 07:35:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components:

<p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>07:35:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 19 Aug 2024 07:35:56 +0000 https://status.digitalmatter.com/incident/cm00om6ul004wvk50vfgmznfg https://status.digitalmatter.com/incident/cm00om6ul004wvk50vfgmznfg Degraded Location Engine GNSS Lookups Type: Incident Duration: 4 hours and 37 minutes Affected Components: Device Manager Location Engine Apr 10, 10:00:00 GMT+0 - Monitoring - We have observed a decrease in GNSS lookup performance. This can result in delayed processing and failed GNSS lookups. Our providers are actively investigating. We will continue to monitor the situation. Apr 10, 14:36:38 GMT+0 - Resolved - We have been monitoring all services and the throughput has normalized. Type: Incident

Duration: 4 hours and 37 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed a decrease in GNSS lookup performance. This can result in delayed processing and failed GNSS lookups. Our providers are actively investigating. We will continue to monitor the situation. .</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>14:36:38</var> GMT+0</small><br><strong>Resolved</strong> - We have been monitoring all services and the throughput has normalized..</p> ]]> Wed, 10 Apr 2024 10:00:00 +0000 https://status.digitalmatter.com/incident/cluttafss531035b6ocv95cqdv4 https://status.digitalmatter.com/incident/cluttafss531035b6ocv95cqdv4